Hartwick Automation logo

HARTWICK

Automation

Value created with Hartwick: $0

Practical AI for your teams, from strategy to shipped systems.

We turn messy, manual work into systems that actually run, working with operators to find what's slowing their teams down, then building simple, reliable systems to handle it. Less busywork. Fewer handoffs. More time spent on decisions that actually matter.

We fix the whole system, not one task at a time.

Automation only works when strategy, operations, and tooling are connected. We handle all three.

Strategy

We figure out where AI actually moves the needle for your business, not where it sounds impressive on a roadmap.

  • • Benchmark your AI readiness vs. peers
  • • Identify highest-value automation bets
  • • Align leadership around what to build first

Operations

We map the real workflows, the ones people actually follow (not the ones in the wiki), and find what's worth automating.

  • • Map actual workflows, not the org chart
  • • Quantify bottlenecks and opportunity size
  • • Build the automation roadmap

Implementation

We deploy the tools, build what doesn't exist off-the-shelf, and make sure the system runs without us.

  • • Deploy and configure the right tools
  • • Build custom systems where needed
  • • Tie every deliverable to a measurable outcome

Ready. Set. Go.

A three-phase engagement to benchmark where you stand, define the highest-value roadmap, and implement tools your team can run with.

01

Benchmark and strategy

Understand how you compare to peers by benchmarking your operations and identifying your highest-impact automation opportunities.

02

Build your automation roadmap

Define the best automation use cases, estimate business value, and recommend tools that fit your existing tech stack.

03

Implement and enable

Onboard best-fit tools at the right price, integrate them with your current systems, and train your team on the new workflows.

Results

Manufacturing

Aircraft service ops

Replaced a 12-step manual routing process with automated dispatch. Techs got assignments in minutes instead of hours.

SaaS

Customer success at scale

Built AI-assisted workflows that cut manual ops work in half. The CS team shifted from firefighting to expansion selling.

Energy

Field services platform

Unified fragmented data sources and automated job routing. Response times dropped, dispatchers stopped chasing tickets.

Why us

We're operators, not consultants. We've run the teams we now build systems for: product, ops, GTM, and data. We don't hand you a deck and leave.

Founded by former operators from world-class strategy and product teams. Backed by a bench of deep domain experts.

What you get

  • Systems that run without you babysitting them
  • Your team trained on the tools, not dependent on us
  • Outcomes tied to real numbers, not activity metrics
  • Strategy through implementation: one team, no handoffs

Let's figure out where you're leaking time.

30 minutes. No pitch. We'll look at your operations and tell you where automation actually makes sense.